Call Engine

Ask the qualifying questions, score the answers, hand over the hot ones.

Not every caller is ready to buy, and not every rep should chase every caller. The engine qualifies each enquiry and routes only the ones worth a person's time.

A sales enquiry, qualified and routed
Sales Enquiry
Qualified & Scored
Routed to a Rep
Qualified in conversation

The right questions, asked naturally.

The engine works your qualifying criteria into a normal conversation - budget, timeline, size, fit - rather than reading a checklist at the caller.

Answers are scored against the criteria you define, so a strong fit and a poor fit are told apart before anyone on your team picks up.

  • Qualifying questions asked conversationally
  • Answers scored against your own criteria
  • Strong and weak fit told apart automatically
  • Every enquiry captured, day or night
Handoff that respects the rep

Only genuinely qualified leads reach a person.

When a caller clears the bar, they are routed to a sales rep with the full picture - what they want, what they answered, and how they scored - so the rep opens with context, not a cold start.

Leads that are not ready are captured and nurtured through follow-ups instead of burning a rep's time or being lost entirely.

  • Qualified leads routed with full context
  • Rep opens warm, not from scratch
  • Unready leads captured for follow-up
  • No lead lost to an after-hours voicemail
Worked example

A qualified lead, warm-handed to sales.

CallerWe run three clinics and we're drowning in front-desk calls. Wondering if this could help.
AgentIt sounds like a strong fit. Roughly how many calls a day across the three sites, and are you looking to move soon or just exploring?
CallerA few hundred a day, and we'd want something live within a month.
AgentThat's exactly the kind of setup our team handles. I'm connecting you with a specialist now, and they'll have everything you've told me.
SystemScored high-intent, multi-site - escalated to sales with full context attached.
Ready when your phone rings

Qualify every enquiry, chase only the ready ones.

Start a free trial on your real numbers, or map it with our team first. No rip-and-replace.

Resolved automatically

Routine questions, bookings and orders handled end to end - no queue, no hold.

Escalated cleanly

When a person is genuinely needed, the full call context goes with the caller.